Thank you for choosing our Electric Waist Massager. To ensure optimal performance and longevity of your device, please read the following technical support and service information carefully.
Product Technical Support:
If you experience any issues with your Electric Waist Massager, please refer to the user manual for troubleshooting tips. Common issues such as the device not turning on, weak vibration, or heating problems can often be resolved by checking the battery charge, ensuring proper connection, and following the operating instructions correctly.
Do not attempt to disassemble or repair the massager yourself, as this may void the warranty and cause further damage. Use only the provided charger and accessories to avoid compatibility issues.
Maintenance and Care:
To maintain your Electric Waist Massager, clean the surface with a soft, dry cloth after each use. Avoid using water, alcohol, or abrasive cleaners. Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
Regularly inspect the massager for any signs of wear or damage. If you notice any abnormalities, discontinue use immediately and seek professional support.
Warranty and Service:
This product is covered by a limited warranty against manufacturing defects for a specified period from the date of purchase. The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, or normal wear and tear.
If your Electric Waist Massager requires repair or replacement under warranty, please follow the instructions provided in the warranty card included with your product. Retain your proof of purchase as it will be required for warranty service.
We are committed to providing you with high-quality products and excellent customer service. For further assistance, please refer to the additional support resources provided with your purchase.
Product Packaging:
The Electric Waist Massager is securely packaged in a compact, sturdy box designed to protect the device during transit. Inside the box, the massager is wrapped in a soft protective film and cushioned with foam inserts to prevent any damage. The package includes the Electric Waist Massager unit, a USB charging cable, an adjustable strap for a comfortable fit, a user manual, and a warranty card. The outer packaging features clear product images, key features, and usage instructions to provide a comprehensive overview for customers.
Shipping:
We ensure fast and reliable shipping for the Electric Waist Massager. Orders are processed within 1-2 business days and shipped via trusted courier services with tracking available. The product is carefully packaged to withstand handling during shipping, minimizing the risk of damage. Shipping options include standard and expedited delivery to accommodate customer preferences. International shipping is available with estimated delivery times provided at checkout. Customers will receive a confirmation email with tracking details once their order has been dispatched.
Q1: What is the brand of the Electric Waist Massager?
A1: OEM/ODM
Q2: Where is the Electric Waist Massager manufactured?
A2: The Electric Waist Massager is made in China.
Q3: Does the Electric Waist Massager have any certifications?
A3: Yes, the product is certified with CE, FCC, and ROHS.
Q4: What is the minimum order quantity and price per unit?
A4: The minimum order quantity is 50 units, and the price ranges from $4.85 to $4.2 per unit.
Q5: What are the packaging options and delivery time for the Electric Waist Massager?
A5: The product comes in carton packaging with options for customized packaging. The delivery time ranges from 5 to 25 working days.
Q6: What payment methods are accepted for purchasing the Electric Waist Massager?
A6: Accepted payment terms include T/T, Western Union, and Money Gram.
Q7: What is the monthly supply ability of the Electric Waist Massager?
A7: The supply ability is 10,000 units per month.

